Cancellation and Refunds Policy
Before Employer/Buyer cancels a Service/Project, we recommend them to communicate with the Seller in the chat and express his concerns so that the Freelancer has an opportunity to address them. Most issues can be sorted out efficiently with simple communication and Freelancers on HireOnWeb.com care about keeping their clients happy. If the Buyer/Employer is not able to communicate with the Freelancer or communication with the Freelancer is not working and the Buyer/Employer feels that the Freelancer is not adhering to the Rules of engagement then the Buyer can also contact HireOnWeb.com Customer Support for assistance to get the Service/Project back on track.
1.1 Cancellation of a Service/Project
1.2 Refund Policy
poor quality: with the exception of per hour rate Custom Projects, the deliverables provided by the Seller do not meet the terms defined after at least two revisions have been provided by the Seller/Freelancer in response to detailed feedback from the Buyer/Employer; or the Seller/Freelancer lost a dispute.
1.3 Requesting a Refund
1.4 Refund & Cancellation Penalties
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